COMMON QUESTIONS

Please see our Strap Sizing Help page for assistance with sizing.

It's super easy. Learn how to swap out a watch strap in a flash here. You've got this!

One-piece single pass straps have traditionally always been one length fits all. The excess tail is meant to be backed up and tucked into the keeper. Historically, that's how they’ve always been worn. If you still prefer your strap to be shorter, just email us before making your purchase to let us know what length you're interested in and we'll be happy to help you out.

A tapered strap is wider at the lugs (where it attaches to your watch) and narrows toward the tail and buckle. For example, a 20/18 strap means the width at the lugs is 20mm, tapering down to 18mm at the buckle. The larger number is the lug width, and the smaller is the buckle width.

We can customize any of our existing straps in our collection with your choice of thread color or sewing pattern. We can customize it to your preferred length if its not available in the strap product page's length option. We can make more or less buckle holes, make larger or smaller keepers or keepers in different colors. Please reach out to us first before placing an order to see if we can create what you have in mind.

We ship worldwide!

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We're sorry, but our workshop is private and not open to the public.

We rarely lose packages. In the event of a loss, rest assured, your item will be replaced. No worries.

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