Introduction
Bas and Lokes Pty Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Information We Collect
Personal Information:
We may collect the following types of personal information: name, billing and shipping address, phone number, email address, payment details, and order information.
This information is collected when you make a purchase, subscribe to our newsletter, or contact us.
Website Usage Information:
We collect information about your visits to our website and the resources you access. This may include your IP address, browser type, and browsing history.
How We Use Your Information
Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
Marketing Communications:
If you have opted in, we may use your contact information to send you marketing communications about our products and services. You can opt-out of these communications at any time.
Website Improvement:
We use website usage information to improve our website, customize your experience, and conduct research on our users’ demographics.
Sharing Your Information
Third Parties:
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties agree to keep your information confidential.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
Legal Compliance:
We may disclose your information if required by law or in response to valid requests by public authorities.
Security
SSL/TLS Encryption:
We use SSL/TLS encryption to protect your personal information during transmission.
Data Storage:
Your personal information is stored on secure servers with restricted access. We regularly update our security measures to protect against vulnerabilities.
Payment Information:
We comply with the PCI Data Security Standard (DSS) to ensure the safety of your payment information. We do not store your credit/debit card information.
Cookies
Usage:
Our website uses cookies to enhance your browsing experience and collect information about your usage patterns. Cookies help us tailor our website to your preferences and remember your settings.
Types of Cookies:
We use session cookies (deleted when you close your browser) and persistent cookies (stored on your device until they expire or you delete them).
Google Analytics:
We use Google Analytics to analyze website usage. Google may transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf.
Cookie Management:
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
Your Rights
Access and Correction:
You have the right to access and correct your personal information held by us. To exercise these rights, please contact us using the contact form on our website.
Opt-Out:
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Contact Us
Bas and Lokes Pty Ltd
ABN: 26 629 182 869
Address
3 Box Road
Taren Point NSW 2229
Australia
By Email:
orders@basandlokes.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. This policy was last updated on July 25, 2024.